Director, Business Innovations & Partnerships

November 15th, 2021
Director, Business Innovations & Partnerships

Director, Business Innovations & Partnerships

  • Full Time
  • Mid-Level
Job Category: Executive
Location: Manhattan
Job Sectors: Community Improvement, Other

YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

The YMCA of Greater New York is at a critical stage for transformative action. As our organization, city, and country work to recover from the effects of the pandemic, there are many opportunities to serve New Yorkers in new and innovative ways. Leveraging our leadership position as NYC’s top social services provider for the past 170 years, with expertise in youth development, preventative health and social responsibility, the YMCA of Greater New York is launching a new Center for Access, Innovation and Advocacy to respond to the urgent need for new and expanded social service interventions.

The Center for Access, Innovation and Advocacy will take a forward-looking approach focused on addressing three target social challenges: increasing economic mobility; combating chronic diseases to enhance personal health and wellness; and building social capital and civic engagement. Investing in business innovation and partnerships will be key to the Center’s success. As part of this investment, the new Director, Business Innovation and Partnerships, will develop creative solutions and interventions that address pressing, multi-dimensional community challenges, in addition to generating new revenue. As the Y seeks to test new ideas and create meaningful public and private partnerships to bolster our work, this candidate will be charged with exploring novel approaches to leverage the Y’s longstanding expertise in childcare and youth services, community health, and civic engagement.

As a member of our mission-driven institution’s team, the Director, Business Innovation and Partnerships will contribute to the continued transformation of the YMCA of Greater New York, ensuring services meet evolving community needs while helping to solidify the Y’s long-term viability.  Through the successful execution of innovative business development strategies, this candidate will be responsible for deepening community impact and increasing revenue streams.


Ideal Candidate:

  • Proven track record of building partnerships in support of business mission.
  • Entrepreneurial mindset and creative and flexible approach to problem-solving.
  • Demonstrated ability to work effectively both independently and in collaboration with others.
  • Ability to synthesize learnings into actionable items.
  • Outstanding organizational, time management, and interpersonal skills.
  • Superb written and verbal communication skills.
  • Experience navigating a complex and multi-faceted organization and building relationships with peers.
  • Sense of humor.

Key Responsibilities:

  • Lead identification of services gaps and opportunities across departments.
  • Develop strategy for business/service innovation with a focus on expanding targeted community services and increasing revenue.
  • Collaborate to execute new strategic initiatives and scale and/or reimagine existing in-person and digital Y programs to expand reach.
  • Identify, negotiate, and execute partnerships and strategic alliances that support the mission of the Y and increase avenues of support, in collaboration with Senior Management.
  • Develop, track, and report on center/program metrics as well as business and service impact on a regular basis in collaboration with Research, Evaluation & Strategy Department.
  • Utilize metrics to report to and advise Senior Management on long-term viability of new initiatives.
  • Stay well-informed of emerging trends in community service locally, regionally, and nationally to help guide the Y’s strategy.
  • Develop and manage annual budget.
  • Other activities and duties as needed that address the ongoing health and well-being of our staff and members.
  • Follow and maintain sanitary habits in accordance with CDC guidelines.

Desired Skills & Experience:

  • 5-10 years of relevant experience developing business relationships, initiating programmatic innovations, managing partnerships, and driving significant revenue growth.
  • Strong management skills and ability to conceptualize and execute innovative ideas and partnerships.
  • Proven capability and success in proactively pursuing high-level collaborations across the corporate, non-profit, and governmental sectors.
  • Exceptional communication and influencing skills, including strong writing skills.
  • Commitment to Y’s mission of empowering youth, improving health, and strengthening community.
  • Ability to represent the organization publicly to a wide range of stakeholders.
  • Creative, flexible and demonstrates a high-level of comfort collaborating with internal and external teams.
  • Highly proficient with Internet and Windows-based technology (e.g., Word, Excel, PowerPoint, Outlook).


We offer an exciting and innovative work environment with a culture committed to serving all members of our community. As a leading not-for-profit, community service organization, our Association relies heavily on fundraising to support the wide range of programs we proudly provide the communities we serve. Our expectation is that all staff promotes participation of their branch fundraising efforts in some capacity.

How to Apply:

If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization. Apply here:

If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone.


** New Requirement**

All potential YMCA of Greater New York employees are required to show proof of COVID-19 vaccination. Please use the “Additional Attachment” section on the online application to upload your proof of COVID-19 vaccination.



Auxiliary aids and services are available upon request to individuals with disabilities


YMCA OF GREATER NEW YORK | Where there’s a Y, there’s a way.

YMCA of Greater New York

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