Quality Assurance Manager

February 26th, 2021
Quality Assurance Manager

Quality Assurance Manager

  • Full Time
  • Mid-Level
  • Applications have closed
Job Category: Other, Programs/Services
Location: Westchester
Job Sectors: Human Services
Salary Range:

Incident Management

 

· Oversight and monitoring of agency incident reporting

 

· Assigning and reviewing all investigations of reportable incident and notable occurrences

 

  • Interface with outside monitoring agencies including OPWDD, DOH and the NYS Justice Center

 

  • Chair for the organization’s Incident Review Committee (IRC).

 

  • Maintain OPWDD Investigator certification and conduct investigations, as needed

 

Quality Enhancement

 

· Draft Plans of Corrective Action for OPWDD audits

 

· Coordination and monitoring of agency internal reviews and quality visits by Quality Assurance Specialists

 

  • Compile and prepare data for analysis for Annual Trend Report for incidents, fire drills and other areas

 

QUALIFICATIONS:

 

· BA or BS in a Human Services field and minimum of three years’ experience in QA Functions

 

  • Expert knowledge of OPWDD, NYS Justice Center and NYS DOH governing regulations and OPWDD IRMA Software and Justice Center WSIR software

 

ABILITIES

 

  • Office management and/or administrative experience

 

  • High level of professionalism

 

  • Excellent time management skills and ability to multi-task and prioritize work

 

  • Attention to detail and problem solving skills

 

  • Excellent written and verbal communication skills

 

  • Strong organizational and planning skills

 

  • Proficiency in MS Office (Outlook, Word, Excel, Powerpoint)

 

The Institutes of Applied Human Dynamics, Inc.

  • 32 Warren Avenue
  • Tarrytown, NY 10591
  • United States
  • Phone: 9142204346