Quality Assurance Manager
Job Category: | Other, Programs/Services |
Location: | Westchester |
Job Sectors: | Human Services |
Salary Range: |
Incident Management
· Oversight and monitoring of agency incident reporting
· Assigning and reviewing all investigations of reportable incident and notable occurrences
- Interface with outside monitoring agencies including OPWDD, DOH and the NYS Justice Center
- Chair for the organization’s Incident Review Committee (IRC).
- Maintain OPWDD Investigator certification and conduct investigations, as needed
Quality Enhancement
· Draft Plans of Corrective Action for OPWDD audits
· Coordination and monitoring of agency internal reviews and quality visits by Quality Assurance Specialists
- Compile and prepare data for analysis for Annual Trend Report for incidents, fire drills and other areas
QUALIFICATIONS:
· BA or BS in a Human Services field and minimum of three years’ experience in QA Functions
- Expert knowledge of OPWDD, NYS Justice Center and NYS DOH governing regulations and OPWDD IRMA Software and Justice Center WSIR software
ABILITIES
- Office management and/or administrative experience
- High level of professionalism
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficiency in MS Office (Outlook, Word, Excel, Powerpoint)
The Institutes of Applied Human Dynamics, Inc.
- 32 Warren Avenue
- Tarrytown, NY 10591
- United States
- Phone: 9142204346