Chief Program Officer

October 31st, 2019
Chief Program Officer

Chief Program Officer

  • Full Time
  • Senior Level
  • Applications have closed
Job Category: Executive
Location: Queens
Job Sectors: Other

Chief Program Officer, Elmhurst, Queens (Full-time)

South Asian Youth Action (SAYA)


 South Asian Youth Action (SAYA) is committed to providing its employees opportunities for growth in a supportive community environment. With a flexible schedule and generous benefits package, SAYA provides its employees a healthy work-life balance in a youth development nonprofit.


SAYA: Belong. Grow. Thrive.


Organization Description:

South Asian Youth Action (SAYA) is a 501(c)3 organization for New York City youth ranging in age from first graders to college students. SAYA is South Asian-focused, inclusive and committed to connecting young people from all backgrounds to opportunities. Our mission is to foster a strong sense of belonging in youth and provide them with tools to thrive academically, professionally and personally. Many of our participants are first- or second-generation immigrants and face challenges that can hinder their chances to be academically successful, graduate high school and go to college. SAYA provides an accessible, safe and culturally affirming space for all youth and offers mentorship beyond the classroom so they confidently grow into engaged community members ready for college, career and personal success. Established in 1996, SAYA has grown into a $4.3 million organization currently running programs at nine NYC schools and our community center in Elmhurst, Queens


Position Summary

The Chief Program Officer will be a member of the four-person leadership team and a key organizational culture carrier.  Working closely with the Executive Director, the Chief Program Officer will provide overall strategic and operational direction to build upon SAYA’s programs and evaluation efforts.  Responsibilities will include oversight of the design, delivery and measurement of all SAYA’s elementary, middle, high school and college programming. They will lead efforts to further develop and refine SAYA’s programming model for each age group.  They will implement structures, systems and benchmarks throughout SAYA’s programs to better ensure consistent and quality service delivery. They will identify and recommend potential areas of growth and contraction within SAYA’s program portfolio.


Reports to: Executive Director


Supervises: Director of High School & College Programs, Director of Elementary & Middle School Programs, Community School Director, Director of Evaluation and Program Design




Team Building and Coaching

  • Lead a team of professionals to innovate and create programming that is engaging and effective at building social emotional learning assets.
  • Inspire, coach and mentor supervisees to take on increasing levels of responsibility.
  • Develop and organize team meetings and trainings with the goal of fostering positive relationships and collaborations across the program team.
  • Design and build out various forums and groupings of staff so they are able to share their experiences, challenges and learnings with one another.
  • Encourage resource sharing across programming at different locations.
  • Visit SAYA locations often to gain a deep understanding of the day-to-day activities and challenges, so more deeply and effectively able to coach supervisees and program staff.
  • Attend and participate in special events, which typically occur late afternoons, evenings and Saturdays.


Program Planning and Delivery

  • Ensure the design and delivery of programming is consistent with SAYA’s mission and current education and youth development research.
  • Provide oversight and decision making for all program budgets in collaboration with Executive Director and Chief Financial Officer.
  • Monitor use of resources across program sites to ensure alignment with goals.
  • Keep current on contractual, regulatory and funding source guidelines and requirements.


Organizational Strategy and Partnerships

  • Cultivate and maintain relationships with key stakeholders including professionals from schools, government agencies and partner organizations.
  • Be an active participant and thought leader in the NYC youth development and college access space. 
  • Work closely with the Executive Director and colleagues on fundraising and program development initiatives, grant proposals and reports. 
  • Represent SAYA at various external meetings, conferences and forums.



  • Bachelor’s degree plus a minimum of 10 years of experience managing youth programs.
  • Master’s degree in Social Work, Education or a related field strongly preferred.
  • Ability to envision, develop and implement an organization-wide programmatic vision across multiple locations.
  • Experience inspiring, coaching, supervising and developing a team of professionals.
  • Excellent interpersonal, organizational, oral and written communication skills. 
  • Demonstrated ability to work collaboratively and manage multiple priorities and projects effectively.
  • Experience working in youth development or education specifically in New York City a plus.
  • Proven commitment to and knowledge of the South Asian community a plus.



$85,000+ commensurate with experience

PTO starting at 25 days

10 paid holidays

50 days of fully paid parental leave

Employer sponsored medical benefits with generous employer contributions for employee and dependents

Optional dental, vision, transit, and FSA benefits

Flexible schedule policies


To Apply:

Submit Cover letter and Resume. Only candidates with cover letter will be considered. 



SAYA is an Equal Opportunity/Affirmative Employer.

South Asian Youth Action

SAYA aims to foster a strong sense of belonging in youth and pro

  • 54-05 Seabury Street
  • Elmhurst, NY 11373
  • Phone:
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