Benefits SOAR Specialist
|Job Sectors:||Human Services|
About the Position
Jericho Project is seeking an experienced and driven Benefits/SOAR Specialist for the Supportive Services for Veteran Families (SSVF) program. The Benefits/SOAR Specialist will be responsible for facilitating Veterans’ acquisition of benefits including SSI, SSDI, Medicaid, Medicare, SNAP, Unemployment Insurance, Access-A-Ride, VA disability, and other benefits as needed. The Benefits/SOAR Specialist counsels Veterans on the impact of employment on their benefits with a supportive lens to maximize income, maintain access to health insurance, and foster independence. The Benefits/SOAR Specialist will utilize the SOAR model to assist Veterans with obtaining SSI and/or SSDI benefits. SSI/SSDI Outreach, Access, and Recovery (SOAR) is a model that helps individuals experiencing or at-risk for homelessness who have mental illness and/or a co-occurring substance use disorder or other medical impairments for the purpose of expediting the SSI/SSDI application process. This position involves multiple priorities and occasional field work.
Ø Responsible for linkages to mainstream government cash and non-cash benefits, as well as health coverage including referrals, service coordination, advocacy, and direct application assistance.
Ø Conduct eligibility screenings and run data reports in AWARDS to identify Veterans that may be eligible for additional benefits.
Ø Serve as the appointed representative before the Social Security Administration using the SOAR process for filing disability claims.
Ø Filing initial claims and/or appeals on behalf of clients using the Social Security Administration’s online application system – which includes additional interviews with clients and other sources, gathering medical records, writing SOAR Medical Summary Reports, and obtaining other evidence for the claim.
Ø Facilitate necessary appointments to medical doctors, psychiatrists, or other specialists to obtain evidence to support the disability application.
Ø Accompany clients and/or collaborate with SSVF team to ensure an escort is available to attend claim-related appointments with doctors and other benefits appointments both virtually and in-person, as needed.
Ø Develop collaborative relationships with SSA, DDS and other benefit administration personnel to increase positive outcomes consistent with organizational policies and practices.
Ø Document services provided, outcomes, and other data in AWARDS and utilizing Microsoft Excel.
Ø Bachelor’s degree in human services or a closely related field.
Ø Commitment to the SOAR process and the Housing First approach.
Ø Experience working in homelessness, substance abuse, mental health and/or trauma settings.
Ø Excellent writing skills required; cursory knowledge of medical and psychiatric terminology and brief-writing or medical summary-writing experience preferred.
Ø Possess strong engagement and interpersonal skills; experience providing client-centered and trauma-informed advocacy.
Ø Strong organizational and computer skills including mastery of Microsoft Excel.
Ø SOAR Certification preferred; willingness to obtain SOAR certification required
Ø Understanding of the SSI/SSDI application process and familiarity with Social Security Administration’s Blue Book listings preferred.
Ø Experience working with Veterans/military preferred.
Ø Veterans are strongly encouraged to apply.
Salary is commensurate with experience. Jericho Project offers a comprehensive benefits package including medical, vision, dental and Paid time off.
How to Apply:
Interested applicants must submit a resume and cover letter with salary requirements to:
Human Resources Department
Job Code: Benefits SOAR Specialist – SSVF
245 W. 29th Street, Suite 902
New York, NY 10001