Benefits SOAR Specialist

Benefits SOAR Specialist

Benefits SOAR Specialist

  • Full Time
  • Mid-Level
  • Applications have closed
Job Category: Other
Location: Manhattan
Job Sectors: Human Services

About the Position

Jericho Project is seeking an experienced and driven Benefits/SOAR Specialist for the Supportive Services for Veteran Families (SSVF) program. The Benefits/SOAR Specialist will be responsible for facilitating Veterans’ acquisition of benefits including SSI, SSDI, Medicaid, Medicare, SNAP, Unemployment Insurance, Access-A-Ride, VA disability, and other benefits as needed. The Benefits/SOAR Specialist counsels Veterans on the impact of employment on their benefits with a supportive lens to maximize income, maintain access to health insurance, and foster independence. The Benefits/SOAR Specialist will utilize the SOAR model to assist Veterans with obtaining SSI and/or SSDI benefits. SSI/SSDI Outreach, Access, and Recovery (SOAR) is a model that helps individuals experiencing or at-risk for homelessness who have mental illness and/or a co-occurring substance use disorder or other medical impairments for the purpose of expediting the SSI/SSDI application process. This position involves multiple priorities and occasional field work.



Ø  Responsible for linkages to mainstream government cash and non-cash benefits, as well as health coverage including referrals, service coordination, advocacy, and direct application assistance.


Ø  Conduct eligibility screenings and run data reports in AWARDS to identify Veterans that may be eligible for additional benefits.


Ø  Coach clients about their benefits and income options, including the impact of employment on benefits in order to maximize income, maintain access to health care, and foster independence.


Ø  Serve as the appointed representative before the Social Security Administration using the SOAR process for filing disability claims.


Ø  Filing initial claims and/or appeals on behalf of clients using the Social Security Administration’s online application system – which includes additional interviews with clients and other sources, gathering medical records, writing SOAR Medical Summary Reports, and obtaining other evidence for the claim.


Ø  Facilitate necessary appointments to medical doctors, psychiatrists, or other specialists to obtain evidence to support the disability application.


Ø  Accompany clients and/or collaborate with SSVF team to ensure an escort is available to attend claim-related appointments with doctors and other benefits appointments both virtually and in-person, as needed.


Ø  Develop collaborative relationships with SSA, DDS and other benefit administration personnel to increase positive outcomes consistent with organizational policies and practices.


Ø  Document services provided, outcomes, and other data in AWARDS and utilizing Microsoft Excel.



Ø  Bachelor’s degree in human services or a closely related field.


Ø  Commitment to the SOAR process and the Housing First approach.


Ø  Experience working in homelessness, substance abuse, mental health and/or trauma settings.


Ø  Excellent writing skills required; cursory knowledge of medical and psychiatric terminology and brief-writing or medical summary-writing experience preferred.


Ø  Possess strong engagement and interpersonal skills; experience providing client-centered and trauma-informed advocacy.


Ø  Strong organizational and computer skills including mastery of Microsoft Excel.


Ø  SOAR Certification preferred; willingness to obtain SOAR certification required


Ø  Knowledge of the impact of employment and earned income on benefits preferred.


Ø  Understanding of the SSI/SSDI application process and familiarity with Social Security Administration’s Blue Book listings preferred.


Ø  Experience working with Veterans/military preferred.


Ø  Veterans are strongly encouraged to apply.



Salary is commensurate with experience.  Jericho Project offers a comprehensive benefits package including medical, vision, dental and Paid time off.

How to Apply:


Interested applicants must submit a resume and cover letter with salary requirements to:


Human Resources Department


            Jericho Project


            Job Code: Benefits SOAR Specialist – SSVF


            245 W. 29th Street, Suite 902


            New York, NY 10001


            Fax 646.624.2301


            [email protected]

Jericho Project

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