Associate Director of Social Services

Associate Director of Social Services

Associate Director of Social Services

  • Full Time
  • Mid-Level
Job Category: Administrative, Policy/Advocacy, Programs/Services
Location: Manhattan
Job Sectors: Community Improvement, Human Services
Salary Range: $90,000 - $105,000

Job Summary

Day One’s Associate Director of Social Services oversees the social services program at Day One, supervising a team that includes social workers, case managers, interns, and volunteers. Externally, they work closely with social services providers and community partners, building and maintaining strategic relationships to support the delivery of high quality social services to survivors of intimate partner and sexual violence. The AD of Social Services liaises among multiple programs as well as between programs and communications/ development. As a member of Day One’s leadership, the Associate Director of Social Services works in a dynamic and collaborative environment and is responsible for both their own department and organization-wide thinking. The Associate Director of Social Services is supervised by the Director of Intervention and Survivor Services.

Duties and Responsibilities:

Social Services Responsibilities

  • Supervise the activities of social services staff in providing services to survivors of intimate partner and sexual violence aged 24 and under, including but not limited to case management and individual and support group counseling 
  • Create and maintain relationships at locations where off-site services are provided
  • Ensure that social services are provided in compliance with grant and licensure requirements, and complete or delegate any grant writing and reporting requirements that impact the social services team 
  • Maintain and monitor high quality data entry, maintenance, and review practices
  • Manage department’s budget and participate in annual collaborative budget-building process
  • Support implementation of strategic plan through working group participation, including facilitation responsibilities as necessary, related but not limited to social services program areas
  • Strengthen and maintain program structure and leadership/decision-making opportunities for Youth Voices Network
  • Maintain a limited caseload of survivors as necessary for adequate service delivery
  • Manage referral and wait list processes for social services
  • Oversee helpline
  • Make staffing decisions (i.e. assignment of clients inclusive of all LMSW staff organization-wide, on/off-site work balance, etc)
  • Increase service delivery capacity within financial constraints, considering options including use of interns, volunteers, other staff, other service models, etc.
  • Act as Educational Coordinator for social work interns across agency
  • Assess current services evaluation model and make recommendations for improvement
  • Provide timely supervisory support to staff in times of client emergencies

Leadership Responsibilities

  • Engage in open and effective communication and serve as a spokesperson for Day One internally, with the board of directors, within coalitions, and in a range of settings, such as legislative hearings, conferences, funder meetings, press conferences, and media interviews.
  • In collaboration with the development department, apply for funding opportunities and manage outcomes goals for federal, state, city, and private grants
  • Help maintain the health of Day One by supporting fiscal sustainability, monitoring of expenses, and conducting long-term financial planning, offering appropriate transparency, confidentiality, and boundaries in fiscal management and decision-making
  • Support program planning in light of financial sustainability and organizational health
  • Support financial planning in light of programmatic needs and organizational health
  • Help ensure that all positions are filled with qualified staff who have what they need to succeed in their positions  
  • Partner with staff to fulfill the mission through high-quality program design, effective implementation, and thoughtful strategic planning
  • Provide supervision, guidance, and feedback to staff, enabling them to deliver programs, fulfill their job descriptions, and achieve professional growth
  • Contribute to vision and strategic direction for the organization; and help determine policies, systems, and practices that permit the organization to thrive and grow
  • Help identify and evaluate the risks to and opportunities for the organization
  • Demonstrate subject matter expertise, ability to communicate and educate others about Day One 
  • Contribute to staff meetings, retreats, and other internal meetings with appropriate content, views and suggestions, maintaining necessary discretion and confidentiality
  • Contribute to maintenance of office and facilities that enable efficient and equipped operations
  • Manage other duties as assigned

Leadership Approach

  • Maintain a commitment to self- and team reflection 
  • Lead by example and model a high bar for performance
  • Operate with the best interests of all teams and the organization in mind
  • Be ready to take advantage of unexpected opportunities, push work forward through obstacles, and adapt quickly as things change 
  • Ensure analysis and decision-making reflect an anti-oppression analysis
  • Foster a culture of trust, feedback, employee wellness, and levity
  • Promote policies and culture in which staff, youth, and survivors can thrive


  • Minimum 3 years experience working with youth, survivors of intimate partner and sexual violence, communities of color, and/or underserved communities required. 
  • 5+ years of experience in youth development, trauma-centered service delivery, and/or intimate partner and sexual violence strongly preferred
  • 2+ years of managerial experience working in a highly collaborative environment and supervising a diverse and dynamic staff preferred
  • Demonstrated anti-oppressive supervision skills and commitment to anti-racist practice principles
  • LMSW is required within 6 months of hire
  • SIFI certificate and ability to supervise social work interns is strongly preferred
  • Excellent oral and written communication skills
  • Strong organizational and administrative skills, high level of attention to detail
  • Fluency in another language, including Spanish, is preferred

Salary and Benefits

Salary range is $90,000 to $105,000, depending on experience and language capacity. 

Day One offers a benefits package that includes health, dental, vision, 401k with match, life insurance, flexible spending accounts, and generous vacation. 

Application Process

For consideration, please send your resume and a cover letter as a single document to [email protected] with “AD Social Services” in the subject line. We regret that only applicants considered for the position will be contacted by Day One.

Day One does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We are genuinely committed to these principles of equity and inclusion, which are core to our organizational culture and our approach to service. To truly make a difference, we must ensure that our staff, partners, volunteers and supporters reflect the communities in which we work.

Don’t meet every single requirement? Studies show that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Day One, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles.

 All new hires are required to be fully vaccinated and boosted against the COVID-19 virus, unless they have been granted a reasonable accommodation for medical, disability or religious reasons.

Day One New York, Inc

Love Should Always Be Safe

  • P.O. Box 3220 Church Street Station
  • New York, New York 10008
  • United States
  • Phone:

To apply for this job email your details to

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