Chief Human Resources Officer

April 27th, 2021
Chief Human Resources Officer

Chief Human Resources Officer

  • Full Time
  • Senior Level
Job Category: HR
Location: Brooklyn
Job Sectors: Human Services

Brooklyn Community Services (BCS) was founded in 1866 and continues to help children and youth reach their full potential, strengthen families, and foster self-sufficiency in adults. Brooklyn Community Services is one of the oldest, not-for-profit, non-sectarian social service providers in New York City and one of the largest in Brooklyn.

Over the years, BCS has strengthened countless families at risk of separation; supported and stabilized people with psychiatric illnesses; helped adults with disabilities participate fully in the community; enabled people to move from welfare to work; and offered guidance, education and support to children and young adults. Through 40 programs, and over 400 staff, Brooklyn Community Services serves more than 20,000 people each year.

Position Summary:

The Chief Human Resources Officer is a key member of Brooklyn Community Services’ executive team and responsible for overseeing the human relations department and functions for over 400 full- and part-time staff working at program sites throughout the Brooklyn borough. This integral position will lead and support the implementation of employee policies, DEI initiatives, and talent and professional development strategies.


  • Implement HR efforts that support BCS’ mission, vision and values. Lead organizational culture building practices that mirror BCS’ strategic goals.
  • Establish strategic goals and direction for Human Resources; provide leadership, oversight, and management of the Human Resources department. Partner with executive and management staff across BCS to address concerns and develop solutions.
  • Responsible for agency-wide employee relations, staffing, benefits, onboarding and performance management.
  • Create and deliver consultations and training to staff on a variety of HR issues; establish leadership development and staff management skill-building opportunities.
  • Develop and implement policies and procedures; update and maintain Employee Policies and Procedures Handbook. Stay abreast of City, State, and Federal labor law and regulatory agencies. Communicate policies and pertinent issues to staff.
  • Serve on Executive Committee and participate in other management committees.
  • Lead selection process for medical insurance and other health and welfare benefits, and negotiate contracts; liaise with brokers and stay abreast of health reform issues.
  • Establish talent recruitment and retention strategies to meet the needs of BCS’ growth goals.
  • Promote efficiency in HR operations by implementing and utilizing new technologies and systems. Stay abreast of best practices in HR.
  • Ensure effective management of all HR database systems, including record compliance, accuracy and completeness. Leverage data for goal-setting, strategic decision-making and for HR analyses
  • Lead employee relations practices and staff investigations as they arise.
  • Oversee unemployment claims; liaise with relevant third party administrators.
  • Ensure that compensation and benefit plans are comprehensive, cost-effective and competitive.
  • Participate in BCS strategic planning. Monitor/ensure progress toward attainment of goals.
  • Provide effective supervision for all departmental staff. Assess development and structure of the department.
  • Serve as a member of the Day Care Council Collective Bargaining Team for union negotiations with DC 1707/Local 205.
  • Other tasks as may be required.

Qualifications Required:

  • Writing a cover letter is required. 
  • Bachelor’s degree; advanced degree or certification in Human Resources preferred
  • 10+ years experience of human resources and management experience in the nonprofit sector
  • Strong written and verbal communication skills; ability to present to and train diverse audiences
  • Inspirational team leader and team player
  • Expert supervisory, interpersonal, conflict-resolution and coaching skills
  • Excellent project management and policy implementation skills
  • Strategic, self-motivated and ability to problem solve
  • Strong knowledge of NY state employment laws and regulations
  • Experience working with databases/human resource information systems; extremely detail-oriented
  • Comfort with data metrics and use of reports to inform strategies and decision-making
  • Proficiency in all Microsoft Office applications
  • Commitment to the work of Brooklyn Community Services


To submit an application copy and paste the link into a new browser 

Brooklyn Community Services

  • 151 Lawrence Street
  • Brooklyn, NY 11201
  • Phone: 718-310-5600

To apply for this job please visit

Related Jobs
  • Community Resource Exchange
    Full Time

    ABOUT CRE For forty-one years, CRE has prepared leaders and strengthened organizations to drive social change. As a nonprofit consulting firm, we provide the strategies and tools needed to build equitable and sustainable, high-performing organizatio
  • CAI (Cicatelli Associates Inc.)
    Full Time

    CAI, a training, technical assistance, and research-to-practice nonprofit organization, is seeking a highly motivated professional for the confidential position of Human Resources Associate, who will assist CAI’s Director of Human Resources and
  • Sakhi for South Asian Women
    Full Time

    Position Responsibilities   The Associate Director of Housing &  Economic Empowerment is responsible for the development, planning and implementation of the strategic vision, goals, and objectives for economic empowerment services for