Chief External Relations and Advancement Officer

Chief External Relations and Advancement Officer

Chief External Relations and Advancement Officer

  • Full Time
  • Senior Level
  • Applications have closed
Job Category: Communications, Development
Location: Brooklyn
Job Sectors: Human Services
Salary Range:

Work Location:  151 Lawrence Street, Downtown Brooklyn, Fulton Mall

Salary:  $150,000 – $180,000


Brooklyn Community Services (BCS) partners with people to overcome obstacles on their pathway toward self-determination. Since 1866, founded on the principle of neighbors helping neighbors, BCS has worked in neighborhoods impacted by systemic poverty. Today, we continue to strengthen communities by fostering the educational success of children, the leadership development of youth, the employment and housing stability of adults, the advancement of individuals living with disabilities, and the empowerment of seniors and families. Through 42 programs, and over 400 staff, Brooklyn Community Services serves more than 20,000 people each year.


Position Summary

The Chief External Relations and Advancement Officer (CERAO) will serve as a key leadership team member with an active role in making strategic decisions affecting BCS. In partnership with the CEO, this position is responsible for marketing, fundraising, development, communications, external engagement activities and events. The CERAO will have primary responsibility for managing and strengthening the infrastructure needed to grow our visibility and impact, as well as our revenue through branding, communications, major gifts, grants, special events, corporate and foundation support. The CERAO will work closely with the Board of Directors acting as the staff liaison to the ERA Committee and providing support to board members as they take on active fundraising roles.


  • Oversee all fundraising, communication, marketing and volunteer functions for BCS, including donor cultivation, outreach strategies, and campaigns.
  • Collaborate with the CEO, Board ERA Committee and Executive staff to develop and implement BCS’ financial development strategy that includes events, corporate, foundation, government and philanthropic sources and that ensures increased revenue to efficiently support ERA staff and meaningfully support the greater organization.
  • Serve as liaison to the Board’s External Relations and Advancement (ERA) Committee. Strategize with the Committee to leverage board resources and grow solicitation efforts and engage full Board on communications and marketing efforts to generate support and increased access to resources.
  • Engage collaboratively as a member of the Executive Team to ensure that fundraising, marketing and communication objectives are in line with agency goals and that greater agency and ERA resources are mutually supportive to advance BCS mission.
  • Supervise ERA staff including Grant writer, Communications, Data Management, Graphic Design, Volunteer Engagement and management of external consultants.


  • Assess the structure of the ERA department, develop and implement recommendations to improve effectiveness.
  • Ensure prospecting, funder cultivation and timely submission of all philanthropic proposals and reports. Drive research of funding sources to help position BCS ahead of major funding changes or trends.
  • Develop and implement a stewardship program aimed at cultivating deeper ties with donors, including BCS annual participation in the annual New York Times Neediest Cases Campaign.
  • Manage consistent and effective communications to donors, prospects, volunteers and other stakeholders to promote and report on BCS’ programs and activities.
  • Ensure effective press engagement and maintain positive relationships with key press contacts.
  • Lead branding efforts to ensure all BCS materials adhere to a style guide that positively reflects the agency’s brand. This includes the production of signage, uniforms, marketing and public education materials, programmatic and fundraising brochures, newsletters, videos, annual reports, social media and websites.
  • Develop strategies to ensure that volunteers effectively support client service programs and have ample invitation to support fundraising events and campaigns.
  • Ensure effective management of all ERA database systems to support BCS fundraising and volunteer efforts. Leverage data for goal-setting, strategic decision making and to produce analytical reports.
  • Participate in BCS strategic planning. Monitor/ensure progress toward attainment of goals.


  • 10+ years of professional experience in a nonprofit organization
  • Demonstrated success in a fundraising/development function with experience leading event planning, philanthropic and/or individual donation cultivation.
  • Excellent communication skills, both written and oral; ability to influence and engage a wide audience.
  • Tangible marketing experience is desired with knowledge of social media platforms and best practices to maximize their potential.
  • Demonstrated strength in organizational, leadership and mentoring skills.
  • Ability to work both independently and collaboratively as a team player able to productively engage with others at varying levels of seniority within and outside of the organization.


  • Knowledge of donor database management – preferably Raiser’s Edge software
  • Bachelor’s degree required, Master’s preferred. CFRE designation is a plus.
  • High energy and passion for BCS’ mission is essential.
  • Ability to construct, articulate, and implement an annual strategic development plan.
  • Strong organizational and time management skills with exceptional attention to detail.


BCS and Turning Point require that all employees entering the workplace be fully vaccinated against COVID-19 unless an exemption is granted as a medical or religious accommodation

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities

Brooklyn Community Services

Brooklyn For All

  • 151 Lawrence Street
  • Brooklyn, NY 11201
  • United States
  • Phone: 718-310-5600
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