Operations Director

April 4th, 2023
Operations Director

Operations Director

  • Full Time
  • Senior Level
  • Applications have closed
Job Category: Administrative
Location: Manhattan
Job Sectors: Legal
Salary Range: $95,000 to $105,000

 

JOB POSTING: OPERATIONS DIRECTOR

About Volunteers of Legal Service (VOLS): For nearly 40 years, VOLS has partnered with New York City’s leading law firms and companies as well as community-based organizations to help close the access to justice gap for low-income New Yorkers. VOLS provides free, civil legal services to New Yorkers with limited resources, including seniors, veterans, unemployed workers, immigrant youth, children and their families, mothers in prison or jail, and small business owners. In 2022, VOLS assisted clients on more than 3,000 legal matters and our services benefited nearly 4,000 individual New Yorkers. VOLS’ staff of 22, including 14 attorneys and law graduates, works with volunteer lawyers from over 80 law firms/companies to exponentially increase our impact. We partner with 150+ community groups to ensure that our services are accessible and address local needs. 

About the Role: VOLS seeks an experienced Operations Director who will focus on creating, managing, and improving policies, practices, and procedures across the organization with the goal of improving VOLS’ effectiveness in fulfilling its mission. This is a new role for the organization and will serve on the VOLS Leadership Team, manage a direct report, and report to the Executive Director.

 

Responsibilities include, but are not limited to: 

Finance & Administration

·    Manage outsourced finance provider relationship.

  • Oversee purchasing and expense control.
  • Manage payroll in coordination with outsourced finance team and PEO.
  • Work closely with outsourced finance team on preparation of financial analyses, operating budget, forecasting, accounts payable reconciliation, annual audit, and other financial needs.
  • Manage organization’s insurance options, policies, and claims.

·    Develop and manage office procedures, facilities and equipment usage, disaster preparedness, and other workplace operations.

·    Supervise office manager.

 

  • Supervise maintenance of and changes to organization’s facilities and equipment.
  • Manage relationships with landlord, vendors, and other contractors.
  • Coordinate annual goal setting and planning processes.
  • Support Board of Directors, including coordination of quarterly board meetings, drafting meeting minutes, and information and data collection.

Human Resources

·       Manage all HR functions, including but not limited to, recruiting; developing, maintaining updating of all onboarding and offboarding processes; ensuring compliance with all relevant laws; and managing annual benefits selection process.

·        Lead efforts to create and maintain a diverse, equitable, and inclusive workplace and learning environment.

·        Work closely with Executive Director on planning and executing staff professional development and team building experiences, including retreats and workshops.

·        Work closely with Executive Director on managing annual performance evaluation cycle.

·        Manage enrollment and contributions to VOLS’ retirement plans and relationship with pension plan advisor.

·        Manage outsourced PEO relationship.

 

Technology

  • Oversee maintenance and improvements of information technology (IT) systems and data security.
  • Oversee technology systems in furtherance of VOLS’ program areas.

·         Managed outsourced IT provider relationship.

 

Other projects may be assigned by the Executive Director as needed.

 

Qualifications: 

·     College degree preferred. Advanced degree or significant training or experience in nonprofit management, business administration, finance, or related field is helpful.  

·     Minimum of 7 years of relevant management experience, including oversight of finance, human resources, administrative, and/or technology functions.

·    Previous supervisory experience.

  • Successful project manager, with experience organizing and executing multiple complex or time-sensitive projects and prioritizing as needed.
  • Strategic thinker with solution-oriented mindset.
  • Highest standards of confidentiality, sound judgment, discretion, and diplomacy; high degree of personal integrity, including the ability to manage sensitive or confidential information.
  • Effective negotiator with external parties.
  • Strong oral and written communication skills.
  • Proficiency with Teams, Microsoft Office Suite (Word, Excel, PowerPoint) and QuickBooks.
  • Flexible and collaborative.

 

·    Passion for the mission of providing high-quality, free legal services to low-income New Yorkers and promoting volunteerism.

 

Please note that VOLS requires that all employees demonstrate proof of vaccination against COVID-19 and a current booster dose, unless provided a reasonable accommodation pursuant to applicable federal, state, and local statutes. 

 

Compensation and benefits:  The annual salary range for this position is $95,000 to $105,000, commensurate with experience. VOLS offers an excellent benefits package, including health, dental, and vision insurance, life and disability insurance, a professional development budget, a pension plan to which VOLS contributes, and the option to contribute to a 403(b) plan.  We provide 25 days of paid vacation, 12 days of paid sick leave, and 3 personal days annually.   

 

How to apply: Please email a cover letter, resume, and 3 references to [email protected] with the subject line “Operations Director.” Applications will be reviewed on a rolling basis. No phone or email inquiries, please.

 

VOLS is an equal opportunity employer, and does not discriminate on the basis of race, ethnicity, nationality, creed, age, disability, sexual orientation, biological sex, gender identity/expression, family status, military service or any other basis prohibited by law. We strive to build and maintain a diverse staff, and we encourage candidates of all backgrounds/identities to apply for this position. 

 

Volunteers of Legal Service

  • 40 Worth Street, Suite 829
  • New York, NY 10013
  • USA
  • Phone: 212-966-4400